Terms of service

Terms & Conditions

Welcome to Bluejay Nuts Private Limited! These Terms & Conditions govern your access to and use of www.topnut.in and any products, services, or content provided through the Website.

By accessing or using the Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of the Website.

1. User Accounts

To access certain features of the Website, you may be required to create an account.

By creating an account, you agree that:

The information provided by you is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account credentials.
You accept responsibility for all activities that occur under your account.
The Company reserves the right to suspend or terminate accounts that violate these Terms.

2. Electronic Communications

By using the Website or communicating with us electronically, you consent to receive communications from us via email, SMS, phone calls, WhatsApp, or other electronic channels regarding your account, orders, services, and promotional activities where permitted by law.

3. Intellectual Property Rights

All content available on the Website, including but not limited to:

Logos
Trademarks
Images
Product descriptions
Graphics
Videos
Website design
Text and software

is owned by or licensed to the Company and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written consent from the Company.

4. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, store, process, and protect your personal information.

By using the Website, you consent to the practices described in the Privacy Policy.

5. Orders, Shipping & Delivery

Order Acceptance
All orders placed through the Website are subject to acceptance and availability.

Shipping
Estimated shipping and delivery timelines are provided for reference only and may vary based on location, logistics, and external factors.

Delivery Delays
The Company shall not be held liable for delays caused by courier partners, weather conditions, government restrictions, or other circumstances beyond its reasonable control.

6. Cancellation & Refund Policy

Customers may request cancellation of orders in accordance with the Company's Cancellation and Refund Policy.

Refunds, if approved, will be processed through the original payment method within the applicable processing period.

Certain products or services may be non-refundable or non-returnable based on their nature.

7. Payment Terms

The Company may offer various payment methods including:

Credit Cards
Debit Cards
UPI
Net Banking
Wallets
Cash on Delivery (where available)

The Company is not responsible for payment failures caused by banks, payment gateways, network interruptions, or third-party service providers.

8. Prohibited Activities

Users agree not to:
Violate any applicable law or regulation.
Interfere with the security or functionality of the Website.
Upload malicious software, viruses, or harmful code.
Use the Website for fraudulent or unlawful purposes.
Copy or scrape Website content without authorization.

9. Disclaimer

The Website and its content are provided on an "as is" and "as available" basis.

The Company does not warrant that:

The Website will be uninterrupted or error-free.
The content is always accurate, complete, or current.
Defects will be corrected immediately.

Users access and use the Website at their own risk.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any:

Direct damages
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business opportunities
Data loss

arising from the use or inability to use the Website or its services.

In any event, the Company's total liability shall not exceed the amount paid by the customer for the relevant product or service.

11. Third-Party Links

The Website may contain links to third-party websites for convenience.

The Company does not control or endorse such websites and is not responsible for their content, privacy practices, or services.

12. Promotional Communications

By providing your contact details, you may receive service-related updates and promotional communications from the Company.

You may opt out of marketing communications at any time using the unsubscribe option or by contacting us.

13. Modification of Terms

The Company reserves the right to update, revise, or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India/Andhra Pradesh.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Chittoor, Andhra Pradesh/INDIA.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Snack Factory Private Limited
Address: 179/2 Gundlakattamanchi Village, Bangarupalem Mandal Chittoor AP – 517416.
Email: support@topnut.in
Phone: 91-7799904442
Website: www.topnut.in